Article 1 – Purpose of the Contract

The purpose of these General Terms and Conditions of Sale (hereinafter the “GTC”) is to define the conditions applicable to any subscription to the services offered by Stamplore®, within the framework of its partnership program.

They govern in particular: the supply of the Starter Pack, access to one of the proposed subscription plans, the conditions for ordering complementary products, as well as the terms of invoicing, termination, and management of the partnership.

Definitions

• “Stamplore”: designates ASBL Stamplore, a non-profit association, represented by its President Mr. Sebastien Bourgeois, with its registered office at Rue du Châtaignier 5, 1400 Nivelles (Belgium), registered with the CBE under number 1027.026.496 – VAT BE1027026496, and reachable by email at contact@stamplore.com.
• “The Partner”: designates any natural or legal person having validly signed a subscription contract with Stamplore and benefiting from the services described in these GTC.

These GTC constitute Appendix 1 of the subscription contract signed between the Partner and Stamplore. They form an integral part thereof.

Article 2 – The Starter Pack

The Partner receives, within 30 days following the launch mentioned in Article 4.2, a Starter Pack, comprising:

• The placement of the material* (personalized stamp, floor display stand with approximate dimensions of 50 cm width, 50 cm depth and 1m height, ink pad);
• 1 window sticker;
• 15 Stamplore notebooks (recommended retail price: €9.83 excl. VAT/unit, total value €147.52 excl. VAT);
• 6 months of subscription offered to the Essential plan (value of the offer €94.14 excl. VAT). If the Partner opts for the VIP plan, the price of the Essential plan is automatically deducted from the amount of the VIP subscription during the first 6 months.

Total amount of the Starter Pack: €81.82 excl. VAT
→ Payable in full upon signing the contract, by bank transfer to the following account: IBAN: BE07 7320 8188 8966

Option – Duo Starter Pack

For partners housing two distinct entities at the same physical address, the Duo Starter Pack is proposed.

The Partner receives, within 30 days following the launch mentioned in Article 4.2, a Duo Starter Pack, comprising:

• The placement of the material* (two personalized stamps, floor display stand with approximate dimensions of 50 cm width, 50 cm depth and 1m height, two ink pads);
• 1 window sticker;
• 20 Stamplore notebooks (recommended retail price: €9.83 excl. VAT/unit, total value €196.60 excl. VAT);
• During the first six months, a launch discount is applied to the Duo subscription. It takes the form of a monthly deduction of €31.38 excl. VAT, corresponding to the value of two Essential plans.

Total amount of the Duo Starter Pack: €99.00 excl. VAT
→ Payable in full upon signing the contract, by bank transfer to the following account: IBAN: BE07 7320 8188 8966.

* With the exception of the notebooks delivered as part of the Starter Pack, all of the provided material — including in particular the stamp, the stand, the ink pad, the stickers and any associated accessory — remains the exclusive property of Stamplore, for the entire duration of the contract.

Article 3 – Subscription

3.1 Essential Plan – €15.69 excl. VAT / month

• Presence in the Stamplore application (interactive map, personalized profile);
• An active digital stamp;
• Access to basic statistics: Number of validated digital stamps, Number of unique visitors;
• Visibility in searches;
• The right of resale of the notebooks at the recommended price of €9.83 excl. VAT/unit;
• The possibility of publishing a personalized event on the application’s homepage at the fixed rate of €89 excl. VAT per publication.

3.2 VIP Plan – €41.31 excl. VAT / month

The VIP subscription includes all the advantages of the Essential plan, as well as:

• Access to advanced statistics: Recurring visitors, Participation in events, Daytime visitors, Stamps validated but not verified;
• Export of data in PDF / Excel format;
• The included publication of three (3) personalized events per year, visible on the application’s homepage, for a total value of €267 excl. VAT;
• Beyond the third annual event, each additional publication is invoiced according to the following degressive scale: 4th event: €69 excl. VAT; 5th event: €59 excl. VAT; From the 6th event: €49 excl. VAT / publication;
• The provision of an exclusive event stamp intended only for events created via the application: This stamp can only be made available to the public during events declared via the platform. Outside of events, it must be removed from the public space.

3.3 Duo Plan – €59.00 excl. VAT / month

This plan is exclusively reserved for partners housing two distinct entities at the same physical address.

The Duo subscription includes all the advantages of the VIP plan for each of the two entities, and notably includes:

• Presence in the Stamplore application via two personalized and distinct profiles;
• Two active digital stamps;
• Access to advanced statistics for both entities (recurring visitors, participation in events, etc.);
• The export of data in PDF / Excel format for each entity;
• The included publication of six (6) personalized events per year, to be distributed between the two profiles, for a total value of €534 excl. VAT;
• The provision of one (1) exclusive event stamp intended only for events created via the application.

3.4 – Specific Clause – Exclusive stamp (VIP and Duo plan)

In the case of a VIP or Duo subscription, the Partner receives one (1) exclusive stamp dedicated to events.

This stamp must be used exclusively within the framework of events announced via the Stamplore application. Outside of these periods, it must be removed from the view of the public.

In the event of switching from a VIP or Duo subscription to the Essential plan, the Partner undertakes to return the exclusive stamp to Stamplore within 15 days following the change of plan. Failing this, this stamp will be invoiced to the Partner for an amount of €89 excl. VAT.

3.5 – Change of Subscription Plan

The Partner may request to change subscription plan at any time via the Partner platform. The terms and possibilities for change depend on the Partner’s initial plan.

For Partners with an Essential or VIP plan:

A Partner having subscribed to an Essential or VIP plan may only change subscription between these two plans. Switching to the Duo plan is not possible.

• Switch from Essential to VIP: Access to the features of the VIP plan is activated immediately. The new pricing also applies immediately.
• Switch from VIP to Essential: This return is possible provided that no event has been published via the account during the last six (6) months. The change of plan and pricing takes effect immediately. In case of publication of an event during this period, the Partner undertakes to keep the VIP plan until the next anniversary date of the contract.

For Partners with a Duo plan:

• Switch from Duo to VIP or Essential: This change is possible, subject to the same conditions as for a switch from VIP to Essential (no event published during the last six months). The change takes effect immediately, and the profile as well as the advantages linked to the secondary location are temporarily deactivated.
• Return to the Duo plan: If a Partner, having previously switched to an Essential or VIP plan, wishes to reactivate their Duo plan, the profile and the advantages of the secondary location are automatically reactivated. Access is immediate and the new pricing also applies immediately.

3.6 – Partner Platform

Upon subscription, the Partner registers by creating a personal identifier (login) and password to access the dedicated platform at the following address: https://partners.stamplore.com. These identifiers are strictly confidential and may under no circumstances be shared with third parties. The Partner is solely responsible for the use that is made of them, including in the event of unauthorized access resulting from their negligence.

The Partner platform allows the Partner in particular: to access their attendance and usage statistics; to place new orders for Stamplore notebooks; to submit requests for event publications; to contact Stamplore support via a privileged communication channel; and to receive important information and notifications.

Article 4 – Duration of the contract

4.1. – Duration of the Contract

The contract is concluded for a duration of one year. This one-year period only begins to run from the official launch date of the application, as defined in Article 4.2. The contract is then tacitly renewable for successive periods of one year, unless terminated by one of the parties.

4.2. – Official Launch of the Service

To guarantee a quality experience and an attractive network from the start, the official launch of the Stamplore application (exit from the pre-order phase) is conditional on the membership of a minimum of twenty (20) partners in the network. Stamplore will inform the partner of the achievement of this objective and of the imminent official launch date.

4.3. Offered Subscription Period

The first six (6) months of subscription to the Essential plan are offered to the partner. This period of gratuity begins to run on the official launch date of the service (art. 4.2), thus guaranteeing that the first partners benefit from an already active network.

4.4. Specific Conditions for Premium Plans (VIP and Duo)

• For the VIP Plan: If this plan is chosen, the amount of the Essential plan (€15.69 +VAT) is deducted from the VIP subscription during the first six (6) months following the official launch.
• For the Duo Plan: If this plan is chosen, an amount equivalent to two Essential plans (i.e., €31.38 +VAT) is deducted from the Duo subscription during the first six (6) months following the official launch. The contract is subscribed to by a single “Primary Partner” who is solely responsible for billing. The internal cost-sharing arrangements between the two entities it represents are its sole responsibility.

4.5. Subscription Payment Terms

At the end of the six (6) month promotional period, the subscription is payable monthly. Payment is made by automatic debit from the payment method used by the Partner to pay for the Starter Pack, or by bank transfer upon request.

Article 5 – Ordering Notebooks and Resale Conditions

The Partner may at any time order additional Stamplore notebooks intended for resale to visitors. To optimize logistics management and ensure efficient service, all new orders are subject to a minimum of twenty (20) units.

Orders are placed exclusively via the Partner Platform mentioned in Article 3.6. The purchase price for the notebooks is set at €5.00 +VAT per unit (margin of 49.16% – excluding potential delivery fees). Stamplore recommends a retail price of €9.83 +VAT per notebook. The Partner is free to apply a lower selling price or to offer the notebooks for promotional purposes, but agrees to respect Stamplore’s pricing recommendations for the sake of network uniformity, without this constituting a contractual obligation.

Article 6 – Tariffs and price modification

The tariffs applicable to subscriptions (Essential, VIP or Duo), as well as to event publications, the purchase of notebooks and other ancillary services, are those in force on the date of signing this contract.

Stamplore reserves the right to modify its prices at any time. Any tariff modification will be the subject of an individual written notification (by email or via the Partner platform) to the Partner at least fifteen (15) days before its entry into force.

Upon receipt of this notification, the Partner has a period of fifteen (15) calendar days to terminate their contract, without costs or penalty, by email addressed to contact@stamplore.com. In the absence of termination within this period, the new tariff conditions will be deemed accepted by right by the Partner.

Article 7 – Termination

The subscription is concluded for an initial duration of twelve (12) months, payable monthly and tacitly renewable on each anniversary date.

During the first six (6) months following the official launch (offered subscription period), the Partner may terminate their subscription at any time, without commitment, subject to one (1) month’s written notice. The amount of the Starter Pack remains due. At the end of this period, the contract continues for an additional period of six (6) months. From then on, it becomes fully subject to the conditions of the renewable annual contract.

Termination may be carried out on each anniversary date, subject to one (1) month’s written notice before the due date. Any request must be sent by email to contact@stamplore.com or by registered mail.

In the event of early termination after the free period and before the end of the current contractual year, the Partner remains liable for 50% of the amount of the remaining monthly installments until the anniversary date, with a lump-sum minimum of €99 excl. VAT.

Article 8 – Obligations of the Partner

• To make the main stamp available in a visible and accessible place for visitors;
• Not to alter, reproduce or misuse the provided material;
• Not to charge the user for the use of the stamp or any related service, except with written authorization from Stamplore;
• To use the material exclusively within the framework of this partnership;
• To respect the image of the Stamplore brand and not to make abusive use of it;
• To return all material upon first request in the event of termination or modification of the plan.

Article 9 – Obligations of Stamplore

• To deliver the material within the indicated deadlines;
• To integrate the establishment into the application;
• To ensure access to statistical tools and to the functionalities according to the chosen plan, except in the event of interruption for reasons beyond its control;
• To offer minimum support for the activation and configuration of the partner profile.

Article 10 – Payment terms and consequences in case of default

Subscriptions are invoiced monthly and are payable within a period of fifteen (15) calendar days from the date of issue of the invoice. The paid subscription period begins at the end of the six (6) months offered.

Invoices, reminders and official notifications are sent exclusively by electronic means, either to the e-mail address communicated by the Partner, or via the messaging system of the Partner Platform. The Partner expressly acknowledges that communications made via these electronic channels produce the same legal effects as a registered postal mail.

In the event of a payment delay of more than fifteen (15) days, a first reminder is sent. If payment is not made within the following fifteen (15) days, a second reminder is sent, accompanied by administrative costs of ten euros (€10) excl. VAT.

If payment is still not made fifteen (15) days after the second reminder, a formal notice is sent, granting a final period of ten (10) working days to regularize the situation. In the absence of payment within this final period, the contract may be terminated by right by Stamplore, at the Partner’s fault.

In this case, the Partner undertakes to return all the material without delay, to pay the due invoices as well as the early termination fees provided for in Article 7. In case of non-return of the material within a period of fifteen (15) days following the termination, it will be invoiced at a flat rate of €199 excl. VAT.

Article 11 – Personal data

The parties undertake to respect the provisions of the GDPR. The complete confidentiality policy is accessible at the following address: https://stamplore.com/en/privacy-policy/. The Partner also undertakes to collect and transmit to Stamplore only the data strictly necessary for the execution of the partnership.

Article 12 – Intellectual property

12.1 – Exclusive property

All of the provided material, visuals, graphic elements, content of the application and the Stamplore collection system remain the exclusive intellectual property of Stamplore.

12.2 – Registered trademark

The Partner acknowledges that the name “Stamplore®”, the associated logos and other distinctive signs are a registered and protected trademark — EUIPO No. 019194732.

12.3 – Limited use license

For the duration of the contract, the Partner benefits from a personal, non-exclusive and non-transferable right of use of the Stamplore® trademark, limited to the purposes provided for by these GTC.

12.4 – Prior authorization for other uses

Any other use of the Stamplore® trademark by the Partner, in particular on their own advertising materials, must be subject to prior written authorization from Stamplore.

Article 13 – Contribution to the Reward System

13.2 – Reward Distribution Mechanism

Rewards are distributed to users via a system of randomized “mystery chests”. The chances of receiving a reward are distributed as follows, ensuring fair and controlled allocation:

• No reward: 72% chance
• Rare reward: 18% chance
• Very rare reward: 8% chance
• Extremely rare reward: 2% chance

13.3 – Rewards Provided by the Partner

The Partner is required to provide Stamplore, via the Partner Platform, with a list of varied and complimentary Rewards. This list must be kept up to date and sufficiently stocked to cover potential wins.

By way of non-exhaustive example, Rewards may include:

• For the Rare category: A discount on the entrance fee (e.g. -25%), a free drink, a discount on a shop item.
• For the Very Rare category: One free ticket for one purchased, a small gift or souvenir (e.g. keychain, magnet).
• For the Extremely Rare category: A completely free entry, a valuable souvenir shop gift, or a flagship product.

13.4 – Reward Redemption and Validation

The reward can only be claimed if the winning user presents the unique proof generated by the app, which takes the form of a QR Code.

To validate the reward, the Partner agrees to:

1. Scan the QR Code using any mobile device (smartphone or tablet).
2. After handing over the Reward to the user, it is essential to click the final validation button (labeled “Use Gift Voucher“) on the verification screen. This action is required to mark the reward as used and to deactivate it permanently.

The Partner agrees to honor any Reward whose validity is confirmed by one of these two means. Unless otherwise stated, all Rewards are valid for one (1) year from the date on which they were won.

13.5 – Fairness of the System

It is understood that the probabilistic model and the distribution of winnings across the Partner network guarantee a volume of Rewards that remains limited, reasonable and fair for each Partner, thus ensuring the sustainability of the system.

Article 14 – Applicable Law & Amendments

This agreement is subject to Belgian law. In case of dispute, the parties agree to seek an amicable resolution. Failing that, the courts of Nivelles shall have exclusive jurisdiction. Stamplore reserves the right to amend these General Terms and Conditions at any time. Any change will be notified to the Partner by email at least 15 days before taking effect. In the absence of any objection or termination within this period, the new terms shall be deemed accepted.