Article 1 – Purpose of the Contract

These General Terms and Conditions of Sale (hereinafter the “GTCS”) are intended to define the conditions applicable to any subscription to the services offered by Stamplore®, within the framework of its partnership program. They cover in particular: the provision of the Starter Pack, access to one of the proposed subscription plans, the conditions for ordering complementary products, as well as the terms of invoicing, termination, and partnership management.

Definitions

• “Stamplore”: refers to the non-profit association Stamplore, whose registered office is located at Rue du Châtaignier 5, 1400 Nivelles, registered with the BCE under number BE 1027.026.496, and reachable by email at contact@stamplore.com.
• “The Partner”: refers to any natural or legal person having validly signed a subscription contract with Stamplore and benefiting from the services described in these GTCS.

These GTCS constitute Annex 1 to the subscription contract signed between the Partner and Stamplore. They form an integral part thereof.

Article 2 – The Starter Pack

Within 30 days following the launch referred to in Article 4.2, the Partner receives a Starter Pack including:

• Placement of equipment* (personalized stamp, floor display stand approx. 50 cm wide, 50 cm deep and 1 m high, ink pad);
• 1 window sticker;
• 15 Stamplore booklets (recommended resale price: €9.83 excl. VAT/unit, total value €147.52 excl. VAT);

Total Starter Pack amount: €81.82 excl. VAT → Payable in full upon signature of the contract.

Option – Duo Starter Pack

For Partners hosting two distinct entities at the same physical address, the Duo Starter Pack is available. Within 30 days following signature, the Partner receives a Duo Starter Pack including:

• Placement of equipment* (two personalized stamps, floor display stand approx. 50 cm wide, 50 cm deep and 1 m high, two ink pads);
• 1 window sticker;
• 20 Stamplore booklets (recommended resale price: €9.83 excl. VAT/unit, total value €196.60 excl. VAT);

Total Starter Pack amount: €99 excl. VAT → Payable in full upon signature of the contract.

* Except for the booklets included in the Starter Pack, all equipment provided — including the stamp, stand, ink pad, stickers and any associated accessories — remains the exclusive property of Stamplore throughout the duration of the contract.

Article 3 – Subscription

3.1 Essential Plan – €15.69 excl. VAT / month

• Presence in the Stamplore app (interactive map, personalized profile);
• One active digital stamp;
• Access to basic statistics: Number of validated digital stamps, Number of unique visitors;
• Visibility in searches;
• Right to resell booklets at the recommended price of €9.83 excl. VAT/unit;
• Ability to publish a customized event on the app’s home page at a fixed rate of €79 excl. VAT per publication (with personalized stamp) and €49 excl. VAT (without personalized stamp).

3.2 VIP Plan – €41.31 excl. VAT / month

The VIP subscription includes all benefits of the Essential plan, plus:

• Access to advanced statistics: Returning visitors, Event participation, Daytime visitors, Validated but unverified stamps;
• Data export in PDF / Excel format;
• Inclusion of three (3) customized event publications per year, visible on the app’s home page, for a total value of €237 excl. VAT;
• Each additional publication is billed on a sliding scale: 4th: €69 excl. VAT; 5th: €59 excl. VAT; From the 6th: €49 excl. VAT / publication (4th: flat rate €49 excl. VAT if no personalized stamp);
• Provision of an exclusive event stamp intended only for events created through the app: This stamp may be made available to the public only during events declared via the platform. Outside of events, it must be removed from public view.

3.3 Duo Plan – €59.00 excl. VAT / month

This plan is reserved exclusively for Partners hosting two distinct entities at the same physical address. The Duo subscription includes all the benefits of the VIP plan for each of the two entities, including in particular:

• Presence in the Stamplore app via two distinct, personalized profiles;
• Two active digital stamps;
• Access to advanced statistics for both entities (returning visitors, event participation, etc.);
• Data export in PDF / Excel format for each entity;
• Inclusion of six (6) customized event publications per year, to be split between the two profiles, for a total value of €534 excl. VAT;
• Provision of one (1) exclusive event stamp intended only for events created via the app.

3.4 – Specific Clause – Exclusive Stamp (VIP and Duo plans)

For a VIP or Duo subscription, the Partner receives one (1) exclusive event-dedicated stamp. This stamp must be used exclusively for events announced via the Stamplore app. Outside these periods, it must be removed from public view. If downgrading from VIP or Duo to the Essential plan, the Partner undertakes to return the exclusive stamp to Stamplore within 15 days following the plan change. Failing this, the stamp will be invoiced to the Partner in the amount of €89 excl. VAT.

3.5 – Change of Subscription Plan

The Partner may request a change of subscription plan at any time via the Partner platform. The terms and options available depend on the Partner’s initial plan.

For Partners on the Essential or VIP plan: A Partner who has subscribed to the Essential or VIP plan may only switch between these two plans. Switching to the Duo plan is not possible.

• From Essential to VIP: Access to VIP features is activated immediately. The new pricing also applies immediately.
• From VIP to Essential: This downgrade is possible provided that no event has been published via the account in the last six (6) months. The change of plan and pricing takes effect immediately. If any event has been published during this period, the Partner undertakes to keep the VIP plan until the next contract anniversary date.

For Partners on the Duo plan:

• From Duo to VIP or Essential: This change is possible, subject to the same conditions as for a switch from VIP to Essential (no events published during the last six months). The change takes immediate effect, and the profile and benefits relating to the secondary venue are temporarily deactivated.
• Back to the Duo plan: If a Partner, having previously switched to Essential or VIP, wishes to reactivate their Duo plan, the profile and benefits of the secondary venue are automatically reactivated. Access is immediate and the new pricing also applies immediately.

3.6 – Partner Platform

When subscribing, the Partner registers by creating a personal username (login) and password to access the dedicated platform at: https://partners.stamplore.com. These credentials are strictly confidential and may not be shared with third parties. The Partner is solely responsible for their use, including in the event of unauthorized access resulting from the Partner’s negligence.

The Partner platform notably enables the Partner to: access their attendance and usage statistics; place new orders for Stamplore booklets; submit requests for event publications; contact Stamplore support via a dedicated channel; and receive important information and notifications.

Article 4 – Term of the Contract

4.1 – Contract Duration

The contract is concluded for a period of one year. This one-year period only begins to run from the date of the official launch of the application, as defined in Article 4.2. The contract is then tacitly renewable for successive one-year periods, unless terminated by either party.

4.2 – Official Service Launch

To ensure a high-quality experience and an attractive network from the outset, the official launch of the Stamplore application (end of the pre-order phase) is conditional on a minimum of twenty (20) Partners joining the network. Stamplore will inform the Partner when this objective is reached and of the imminent official launch date.

4.3 – Complimentary Subscription Period

Any Partner signing prior to the official launch benefits from six (6) free months on the Essential plan, effective from said launch (Article 4.2).

For the VIP plan: For any Partner signing prior to the official launch, the cost of the Essential plan (€15.69 excl. VAT) is deducted from the VIP subscription during the first six (6) months following the launch.

For the Duo plan: For any Partner signing prior to the official launch, an amount equivalent to twice the Essential plan (€31.38 excl. VAT) is deducted from the Duo subscription during the first six (6) months following the launch. The contract is concluded by a single “Principal Partner”, who is solely responsible for invoicing and any cost-sharing between the two entities represented.

4.4 – Subscription Payment Terms

The subscription is invoiced monthly, with an invoice sent to the Partner at each due date. Upon the Partner’s express request, annual invoicing may be issued.

Article 5 – Ordering Booklets and Resale Conditions

The Partner may order additional Stamplore booklets for resale to visitors at any time. To optimize logistics and ensure efficient service, any new order is subject to a minimum of twenty (20) units. Orders are placed exclusively via the Partner Platform mentioned in Article 3.6. The purchase price of the booklets is set at €5.00 excl. VAT per unit (indicative margin of 49.16% – excluding any delivery costs). Stamplore recommends a public selling price of €9.83 excl. VAT per booklet (€11.90 incl. VAT).

The Partner is free to set a lower selling price or to offer booklets for promotional purposes, but undertakes to make best efforts to follow Stamplore’s pricing recommendations in the interest of network consistency, without this constituting a contractual obligation.

Article 6 – Prices and Price Changes

The prices applicable to subscriptions (Essential, VIP or Duo), as well as to event publications, booklet purchases and other ancillary services, are those in force on the date of signature of this contract.

Stamplore reserves the right to modify its prices at any time. Any price change will be notified individually in writing (by email or via the Partner Platform) to the Partner at least fifteen (15) days before it takes effect.

Upon receipt of this notification, the Partner has a period of fifteen (15) calendar days to terminate the contract without costs or penalties, by email to contact@stamplore.com. Failing termination within this period, the new pricing conditions will be deemed accepted by the Partner.

Article 7 – Termination

The subscription is concluded for an initial period of twelve (12) months, payable monthly and tacitly renewable on each anniversary date. For Partners who signed before the official launch (see Article 4.3), a complimentary subscription period of six (6) months applies from that launch. During this period, the Partner may terminate the subscription at any time, without commitment, subject to one (1) month’s written notice. The Starter Pack amount nevertheless remains due.

At the end of this free period, the contract continues automatically for an additional period of six (6) paid months, so that the minimum non-reducible duration of the contract is one year (six free months + six paid months). The contract then becomes fully subject to the conditions of the annually renewable contract.

For Partners subscribing after the official launch, the subscription is directly subject to the conditions of the annually renewable contract. In all cases, termination may be effected on each anniversary date, subject to one (1) month’s prior written notice before the due date. Any request must be sent by email to contact@stamplore.com or by registered mail. In the event of early termination after the free period (where applicable) and before the end of the current contractual year, the Partner remains liable for 50% of the amount of the remaining monthly fees up to the anniversary date, with a minimum flat amount of €99 excl. VAT.

Article 8 – Partner’s Obligations

• Make the main stamp available in a visible and accessible location for visitors;
• Not alter, reproduce or misuse the provided equipment;
• Not charge users for the use of the stamp or any related service, unless expressly authorized in writing by Stamplore;
• Use the equipment exclusively within the framework of this partnership;
• Respect Stamplore’s brand image and refrain from any abusive use;
• Return all equipment upon first request in the event of termination or change of plan.

Article 9 – Stamplore’s Obligations

• Deliver the equipment within the indicated timeframe;
• Integrate the establishment into the application;
• Ensure access to statistical tools and features according to the chosen plan, except in case of interruptions for reasons beyond its control;
• Provide minimum support for activating and configuring the Partner profile.

Article 10 – Payment Terms and Consequences of Default

Subscriptions are invoiced monthly and payable within fifteen (15) calendar days from the invoice date. The paid subscription period begins after the six (6) complimentary months.

Invoices, reminders and official notices are sent exclusively by electronic means, either to the email address provided by the Partner or via the messaging system of the Partner Platform. The Partner expressly acknowledges that communications sent via these electronic channels have the same legal effect as registered postal mail.

If payment is more than fifteen (15) days late, a first reminder will be sent. If payment is not made within the following fifteen (15) days, a second reminder will be sent, with administrative fees of ten euros (€10) excl. VAT.

If payment is still not made fifteen (15) days after the second reminder, a formal notice will be sent, granting a final period of ten (10) working days to regularize the situation. Failing payment within this final period, the contract may be terminated automatically by Stamplore, at the Partner’s fault.

In such case, the Partner undertakes to promptly return all equipment, to settle the outstanding invoices and the early termination fees provided for in Article 7. If the equipment is not returned within fifteen (15) days following termination, it will be invoiced at a flat rate of €199 excl. VAT.

Article 11 – Personal Data

The parties undertake to comply with the provisions of the GDPR. The full privacy policy is available at: https://stamplore.com/fr/privacy-policy/. The Partner also undertakes to collect and transmit to Stamplore only the data strictly necessary for the performance of the partnership.

Article 12 – Intellectual Property

12.1 – Exclusive Ownership

All equipment provided, visuals, graphic elements, application content and the Stamplore collection system remain the exclusive intellectual property of Stamplore.

12.2 – Registered Trademark

The Partner acknowledges that the name “Stamplore®”, the associated logos and other distinctive signs are a registered and protected trademark — EUIPO No. 019194732.

12.3 – Limited License of Use

For the duration of the contract, the Partner benefits from a personal, non-exclusive and non-transferable right to use the Stamplore® trademark, limited to the purposes provided for in these GTCS.

12.4 – Prior Authorization for Other Uses

Any other use of the Stamplore® trademark by the Partner, in particular on the Partner’s own advertising materials, must be subject to prior written authorization from Stamplore.

Article 13 – Contribution to the Rewards System

13.1 – Participation Principle

To enhance the user experience, energize the entire network and generate cross-traffic between establishments, the Partner agrees to actively participate in Stamplore’s gamification system. This participation takes the form of providing a list of prizes, awards and benefits (hereinafter the “Rewards”) intended to be won by users of the application.

13.2 – Standard Default Rewards

To simplify management and ensure a clear and consistent experience, Stamplore has defined a grid of standard rewards. The conditions of use of these specific rewards are specified directly in the application at the time the reward is won.

• Rare Reward (18% chance): A 50% reduction on an entry ticket.
• Very Rare Reward (8% chance): One free entry with one paid entry.
• Extremely Rare Reward (2% chance): One entirely free entry.

The Partner agrees that these standard rewards will be activated by default on their account at the time of signature.

13.3 – Custom Rewards (optional)

The Partner may, if desired, propose alternative rewards (for example: a shop item, a complimentary drink, etc.) via the Partner Platform. These customized rewards must have an economic and symbolic value comparable to the standard rewards. They are subject to prior validation by Stamplore, which reserves the right to refuse any proposal deemed unsuitable or inconsistent with the spirit of the network.

13.4 – Management and Validation of Rewards

Issuance of a reward is subject to the winning user presenting the unique proof generated by the application, in the form of a QR Code. To validate the reward, the Partner undertakes to:

1. Scan said QR Code using any mobile device (smartphone, tablet).
2. After issuing the reward to the user, click the final validation button (titled “Use the gift voucher”) on the verification screen.

This action is essential to mark the reward as used and permanently deactivate it. The Partner undertakes to honor any reward whose validity is confirmed by either of these two means. Unless otherwise stated, any reward is valid for one (1) year from the date on which it was won.

13.5 – Fairness of the System

It is understood that the probabilistic model and the distribution of rewards across the entire Partner network ensure a volume of rewards to be distributed that remains limited, reasonable and fair for each Partner, thereby ensuring the sustainability of the system.

13.6 – Rewards Offered by Stamplore

In addition to the rewards provided by Partners, the non-profit association Stamplore reserves the right to add its own rewards to the “surprise chests” system. These rewards, such as a complimentary Stamplore passport offered via a single-use code valid on the online store, aim to boost participation and broaden the user community. Their implementation does not entail any financial obligation for Partners. The validity and usage conditions of these rewards are defined and published by Stamplore, which retains exclusive management.

13.7 – General Principle

The rewards system aims to maintain a playful, transparent and fair experience for all Users and Partners, in line with Stamplore’s image and values.

Article 14 – Specific Provisions for Article 27 Beneficiaries

As part of the partnership between the non-profit association Stamplore and the non-profit association Article 27, the Stamplore Passport may be sold by the Partner to Article 27 beneficiaries at the price of one euro and twenty-five cents (€1.25), together with the submission of a valid Article 27 ticket.

The amount of €1.25 remains with the Partner. In return for each validly submitted Article 27 ticket, the Partner will be provided by Stamplore with a new Stamplore Passport. The Partner has a maximum period of two (2) months from receipt of said tickets to forward them to Stamplore.

It is the sole responsibility of the Partner to verify the validity of the Article 27 ticket before accepting it. Stamplore disclaims any liability in the event of acceptance of an invalid ticket.

Article 15 – Governing Law & Amendments

This contract is governed by Belgian law. In the event of a dispute, the parties undertake to seek an amicable solution. Failing such solution, the courts of Nivelles shall have exclusive jurisdiction. Stamplore reserves the right to amend these GTCS at any time. Any amendment will be notified to the Partner by email at least 15 days before it takes effect. In the absence of any objection or termination within this period, the new conditions will be deemed accepted.